These Terms of Service (“Terms”) govern your access to and use of the website operated by HONG KONG HAOJING TRADING LIMITED (“we,” “us,” or “our”), including all content, products, and services provided through the site. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy, Cookie Policy, and any other policies referenced herein. If you do not agree with any part of these Terms, please do not use our website or purchase any products.
1. Acceptance of Terms
By visiting, browsing, registering an account, or making a purchase on our website, you confirm that you have read, understood, and agree to comply with these Terms, as well as all applicable laws and regulations. These Terms apply to all users, including retail customers, wholesale partners, and visitors. If you are using the website on behalf of a business, you represent that you have the authority to bind that business to these Terms.
2. Eligibility
You must be at least 16 years old to use our website and at least 18 years old to make a purchase. By placing an order, you confirm that you meet these age requirements and that the information you provide is accurate, current, and complete. We do not knowingly collect personal information from individuals under 16. If we become aware that a user under 16 has provided personal data, we will delete it promptly.
Our website and services are not directed to users in countries or regions where our products cannot be legally shipped or where the use of our website would violate local laws. We currently do not serve customers in the following destinations: Burundi, Cuba, North Korea, Sudan, Afghanistan, Belarus, Libya, Myanmar, South Sudan, Iraq, Somalia, Syria, Ukraine, Venezuela, Yemen, Iran, and Russia. This list may be updated at any time.
3. Changes to These Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting on this page, with the updated date indicated at the top. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. For orders already placed, the version in effect at the time of purchase will govern that transaction. We recommend reviewing these Terms periodically.
4. Website Access and Account
You may browse our website without creating an account. However, to place orders, track shipments, or access wholesale features, you may need to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at contact@dxbbflyer.com if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion, including but not limited to cases of fraud, abuse, violation of these Terms, or any conduct that we deem harmful to our business or other users. You may close your account at any time by contacting our support team.
5. Product Information and Availability
We make every effort to display accurate product descriptions, images, shades, and pricing. However, we do not warrant that all information is error-free, complete, or current. Product colors may vary depending on your screen settings, and packaging may change without notice. All products are subject to availability, and we reserve the right to limit quantities, discontinue items, or modify product specifications at any time.
If an item you ordered is out of stock or unavailable, we will notify you and offer a refund, substitution with your consent, or a delayed shipment while restocking. We are not liable for any disappointment or loss arising from product unavailability.
6. Pricing and Payment
All prices are listed in US Dollars (USD) by default, with options to view in Hong Kong Dollars (HKD) or other currencies. Prices do not include shipping fees, taxes, or customs duties unless explicitly stated. We reserve the right to change prices at any time, but changes will not affect confirmed orders.
Payment must be made in full before dispatch unless different terms are agreed for wholesale orders. We accept major credit cards, PayPal, and selected local methods. By submitting payment information, you authorize us or our payment processors to charge the total amount due. You are responsible for any foreign transaction fees imposed by your bank.
In case of pricing errors, we may cancel the order and refund any payment. We do not store full card details; transactions are handled by PCI-DSS compliant gateways. Please refer to our Payment Policy for further details.
7. Shipping, Delivery, and Risk of Loss
Orders are shipped from our warehouse in Hong Kong SAR to most countries, excluding the restricted destinations listed in Section 2. Delivery times are estimates and may vary. Once the package is handed to the carrier, risk of loss passes to you. We are not responsible for delays caused by customs, weather, carrier issues, or events beyond our control.
You are responsible for providing an accurate shipping address. If a package is returned due to an incorrect address or failed delivery, re-shipment fees will apply. Import duties and taxes are your responsibility. Please review our Shopping & Purchase Terms for complete shipping details.
8. Returns, Refunds, and Exchanges
Most unopened items may be returned within 30 days of delivery, subject to our Returns & Refunds Policy. Due to hygiene reasons, certain products cannot be returned once opened. To initiate a return, contact contact@dxbbflyer.com with your order details. Refunds are processed to the original payment method. For full terms, see our Returns & Refunds Policy.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, product names, and software, is owned by HONG KONG HAOJING TRADING LIMITED or its licensors and protected by copyright, trademark, and other laws. You may not reproduce, modify, distribute, or use any content for commercial purposes without our prior written permission. Unauthorized use may result in legal action.
If you are an approved wholesale partner, you may use provided marketing materials solely for promoting our products. You may not alter them in a way that misrepresents our brand or products.
10. User Conduct
You agree not to use the website for any unlawful or prohibited purpose, including but not limited to:
- Attempting to gain unauthorized access to our systems or other users’ accounts.
- Uploading malicious code, viruses, or any content that could harm the website.
- Scraping, crawling, or using automated tools to extract data without permission.
- Posting false, misleading, or defamatory reviews or content.
- Reselling our products without authorization or in violation of these Terms.
- Using the website in any way that violates applicable local, national, or international law.
We reserve the right to investigate and take legal action against any user who violates these rules.
11. Third-Party Links and Services
Our website may contain links to third-party websites, such as social media platforms or payment processors. These links are provided for convenience only, and we have no control over their content or practices. We are not responsible for the privacy policies or terms of third-party sites. Accessing them is at your own risk.
12. Disclaimer of Warranties
The website and all products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will be uninterrupted, error-free, or secure.
We make no warranty regarding the accuracy of product descriptions, ingredient lists, or any other content. We are not liable for any adverse skin reactions or other issues arising from product use beyond what is required by law. Always perform a patch test and read ingredient lists if you have sensitivities.
13. Limitation of Liability
To the maximum extent permitted by law, HONG KONG HAOJING TRADING LIMITED and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the website or purchase of products.
Our total liability for any claim related to a product or the website shall not exceed the amount you paid for the specific product or service giving rise to the claim. Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so parts of this section may not apply to you.
14. Indemnification
You agree to indemnify and hold harmless HONG KONG HAOJING TRADING LIMITED, its affiliates, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms, your misuse of the website or products, or your infringement of any third-party rights.
15. Force Majeure
We are not liable for failure or delay in performance if caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, customs delays, or transportation disruptions. We will make reasonable efforts to notify you and fulfill orders when possible.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Any dispute arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
Before initiating formal proceedings, we encourage you to contact us at contact@dxbbflyer.com to attempt an amicable resolution. Nothing in this section limits any mandatory consumer protection rights you may have in your country of residence.
17. Entire Agreement and Severability
These Terms, together with our Privacy Policy, Cookie Policy, Payment Policy, Returns & Refunds Policy, Shopping & Purchase Terms, and any other policies referenced, constitute the entire agreement between you and HONG KONG HAOJING TRADING LIMITED regarding your use of the website and purchase of products.
If any provision is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any right does not constitute a waiver.
18. Contact Us
If you have questions about these Terms of Service or need assistance, please contact:
HONG KONG HAOJING TRADING LIMITED
Address: RM 5003, 5/F, YAU LEE CENTRE,45 HOI YUEN ROAD, KWUN TONG,HONG KONG
Email: contact@dxbbflyer.com
Hong Kong SAR
We aim to respond within 2 business days.
By using this website or placing an order, you acknowledge that you have read and agree to these Terms of Service.