Cookie Policy – DXBB FLYER

This Cookie Policy explains how HONG KONG HAOJING TRADING LIMITED (“we,” “us,” or “our”) uses cookies and similar technologies on our website. It applies to all visitors, customers, and wholesale partners who access our site from any location, including but not limited to Hong Kong SAR and other regions where our products are available for purchase. Please read this policy carefully to understand what information we collect, how we use it, and the choices you have regarding cookies.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted once you close your browser.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, local storage, and scripts to collect information about your browsing behavior and device.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functions such as page navigation, adding items to your cart, secure checkout, and access to your account. Without these cookies, the website cannot function properly. You cannot opt out of these cookies because they are required for the website to perform its basic functions.

Examples: session cookies that remember your login status, cookies that keep items in your shopping cart while you browse, and cookies that maintain security tokens during transactions.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are most frequently visited, how long visitors stay on each page, and whether they encounter error messages. The data collected is aggregated and anonymized, meaning it cannot be used to identify you personally. We use this information to improve website performance, optimize navigation, and understand user preferences.

Examples: Google Analytics cookies, heat mapping cookies, and A/B testing cookies.

2.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make, such as your preferred language, currency, region, or whether you have previously visited our site. These cookies enhance your experience by providing personalized features and preventing you from having to re-enter information each time you visit.

Examples: cookies that remember your selected country (if you have chosen a shipping destination from the list of available countries), cookies that remember your product filter preferences, and cookies that store your display settings.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set by us or by third-party advertising partners with our permission. They collect information about your browsing habits across different websites and may be used to build a profile of your interests. This information does not directly identify you, but it helps advertisers show you ads that are more likely to be useful.

Examples: cookies from Facebook Pixel, Google Ads, or other retargeting services that display our products on other websites you visit.

2.5 Social Media Cookies

If you interact with social media features on our website, such as sharing a product via Facebook, Instagram, or X (formerly Twitter), these cookies may be set by the respective social media platforms. They allow you to share content directly and may track your activity across different sites. These cookies are controlled by the social media providers and not by us.

3. How We Use Cookies

We use cookies for the following purposes:

To enable secure online transactions and prevent fraudulent activities.
To remember your shopping cart contents and wishlist items between visits.
To process payments and manage order details during checkout.
To analyze website traffic and improve site performance, speed, and usability.
To personalize your browsing experience based on your preferences, location (subject to our shipping restrictions), and past interactions.
To display relevant product recommendations and promotional offers.
To measure the effectiveness of our marketing campaigns and advertising efforts.
To comply with legal and regulatory requirements, such as those related to fraud prevention and data security.

4. Third-Party Cookies

We may allow third-party service providers to place cookies on your device when you visit our website. These providers include, but are not limited to:

Analytics providers: such as Google Analytics, which help us understand how visitors interact with our site.
Advertising networks: such as Google Ads, Meta (Facebook), and others, which help us show targeted advertisements.
Payment processors: such as PayPal or Stripe, which may use cookies to prevent fraud and ensure secure transactions.
Social media platforms: such as Instagram, Facebook, and Pinterest, which enable sharing and social features.
Customer support tools: such as live chat software, which may use cookies to track session state.

These third parties may collect information about your online activities over time and across different websites. We do not control the use of these cookies and recommend that you review the privacy and cookie policies of each third party for more information.

5. Cookie Duration

The length of time a cookie stays on your device depends on its type:

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device until they expire or you delete them manually. The expiration period varies from a few days to several months, depending on the cookie’s purpose.

For example, a persistent cookie that remembers your language preference may stay on your device for 30 days, while a cookie used for analytics might remain for up to 24 months. You can remove persistent cookies at any time through your browser settings.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

6.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. This banner allows you to accept all cookies or customize your preferences. If you choose to customize, you can enable or disable specific cookie categories (except strictly necessary cookies, which cannot be disabled). You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies, delete existing cookies, or alert you when a cookie is being placed. The following links provide instructions for popular browsers:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

Please note that if you disable or block certain cookies, some parts of our website may not function correctly. For example, you may not be able to complete a purchase or log into your account if strictly necessary cookies are blocked.

6.3 Third-Party Opt-Out Tools

Some third-party providers offer their own opt-out mechanisms. For example, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also manage interest-based advertising through the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out page.

7. Cookies and Personal Data

Some cookies may be linked to personal data, such as your email address or account ID, especially when you are logged in. However, the information collected by cookies is generally used in an aggregated or pseudonymous form. We treat any cookie data that can be associated with an identifiable individual in accordance with our Privacy Policy.

We do not sell personal information collected through cookies to third parties. We may share cookie data with service providers who help us operate our website and conduct business, but only for the purposes described in this policy and under strict confidentiality agreements.

8. International Data Transfers

Since our company is based in Hong Kong SAR and we serve customers worldwide, cookie data may be transferred to and stored on servers located in Hong Kong, the United States, Europe, or other jurisdictions. These countries may have different data protection laws than your country of residence. By using our website and accepting cookies, you consent to the transfer of your cookie data to these locations. We take appropriate safeguards to ensure that such transfers are secure and comply with applicable data protection regulations.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information, including through cookies, from children. If we become aware that a child has provided us with personal data without parental consent, we will delete such information promptly. If you believe that a child has accessed our site and cookies have been placed on their device, please contact us at contact@dxbbflyer.com.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. The date of the most recent revision will be indicated at the top of this page. We encourage you to review this policy periodically. If we make material changes that affect how we use cookies, we will provide a notice on our website or by email where appropriate.

11. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

HONG KONG HAOJING TRADING LIMITED
Address: RM 5003, 5/F, YAU LEE CENTRE,45 HOI YUEN ROAD, KWUN TONG,HONG KONG
Email: contact@dxbbflyer.com
Hong Kong SAR

Our support team will respond to inquiries within 2-3 business days.

12. Additional Information for Specific Regions

Depending on your location, additional regulations may apply. For example, if you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the ePrivacy Directive, including the right to withdraw consent at any time. If you are in California, USA, the California Consumer Privacy Act (CCPA) may grant you additional rights regarding the sale or sharing of personal information. We do not sell personal information collected through cookies. For more details, please refer to our Privacy Policy or contact us at contact@dxbbflyer.com.